Managed IT Support for Modern Businesses
Reliable IT support is essential for productivity, security and growth.
Cloud Nexus provides fully managed IT services designed for SMEs and growing organisations that need fast, professional, and proactive support — without the cost of an in-house team.
From helpdesk and endpoint management to monitoring, patching and security maintenance, we keep your systems running smoothly so your team can focus on what matters.
Device & Endpoint Management
Protect, update and manage laptops, desktops and mobile devices.
Our endpoint services include:
✔ Windows & macOS device management
✔ Patch & update automation
✔ Antivirus / EDR deployment
✔ Laptop setup & secure provisioning
✔ Device monitoring & health reporting
Ideal for: remote/hybrid organisations.
Unlimited Remote Helpdesk Support
Fast, friendly support for your staff — whenever they need it.
Our helpdesk covers:
✔ User issues & troubleshooting
✔ Email & account problems
✔ Printer, WiFi & connectivity issues
✔ Software installation & config
✔ Remote assistance within minutes
Ideal for: SMEs that need reliable, responsive IT support.
Server & Infrastructure Support
Professional management for on-premise and cloud server environments.
We support:
✔ Windows Server environments
✔ Active Directory & group policies
✔ Virtualisation (Hyper-V, VMware)
✔ File servers & shared storage
✔ Network & security integrations
Ideal for: companies transitioning to hybrid infrastructure.
Monitoring & Proactive Maintenance
We detect and fix issues before they impact productivity.
Our proactive service includes:
✔ 24/7 system & network monitoring
✔ Automated alerting
✔ Performance optimisation
✔ Disk space, CPU & memory monitoring
✔ Patch & security maintenance
Ideal for: organisations needing high uptime and stability.
Why Choose Cloud Nexus for Managed IT Support?
✔ Fast, reliable response times
✔ Proactive monitoring & maintenance
✔ Experienced network + systems engineers
✔ Security-first approach for every device
✔ Scalable support for growing teams
✔ Ideal for SMEs & multi-site organisations
✔ Fast
✔ Proactive
✔ Secure
✔ Scalable
✔ End-user friendly
On-Site IT Support & Staff Cover
When you need physical presence, we deploy engineers on-site.
We provide:
✔ Scheduled site visits
✔ Emergency on-site support
✔ Office moves & new setups
✔ Hardware installation
✔ Holiday & sickness cover
Ideal for: businesses needing hybrid remote + on-site support.
Microsoft 365 Management
Full management of your Microsoft 365 environment.
Our 365 services cover:
✔ User & license management
✔ Exchange & Teams support
✔ SharePoint & OneDrive setup
✔ Security configuration & MFA
✔ Backup & compliance
Ideal for: Microsoft-centric businesses.
We provide dependable, professional IT support — without the complexity or cost of managing an in-house team.
Get a full review of your IT environment and a tailored support plan for your business.
We deliver fully managed IT support that is:
Our service includes remote support, on-site engineering, security patching, monitoring and maintenance — everything you need to keep your business running efficiently.
